Welcome to Bonjour!
Thank you for choosing Bonjour for your travel and tour planning. By accessing or using our website, you agree to comply with the terms and conditions mentioned below. Please read them carefully to understand your rights and responsibilities.
Use of Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. Unauthorized access, hacking, or any attempt to damage or disrupt the website’s functionality is strictly prohibited.
Accuracy of Information
All information provided during the booking process must be accurate and up to date. Any false information may lead to the cancellation of your booking or denial of service.
Service Availability
Bonjour reserves the right to modify, limit, or discontinue any service without prior notice. Services, including packages and tours, are subject to availability at the time of booking.
Booking Confirmation
Once your booking is completed, you will receive a confirmation email or message. This confirmation serves as proof of your booking and should be retained for reference.
Payment Terms
- Payments must be made in full during the booking process unless otherwise agreed upon.
- Accepted payment methods include credit cards, debit cards, and online payment platforms.
- All payments are processed securely, and Bonjour does not store sensitive payment details.
Cancellation Policy
- Customers may cancel their bookings within the allowed cancellation period as outlined in the package details.
- Cancellation charges may apply based on the time of cancellation and the service provider’s policies.
- No refunds will be issued for cancellations made after the stipulated time frame.
Refund Policy
Refunds, if applicable, will be processed within 7-14 business days. Refund amounts are subject to deduction of applicable cancellation fees, taxes, and charges.
Changes to Bookings
- If you need to make changes to your booking, such as rescheduling or modifying your package, please contact us as soon as possible.
- Additional fees may apply depending on the requested changes and the service provider’s terms.
Travel Responsibilities
Bonjour acts as an intermediary between you and third-party service providers, such as hotels, transport services, and guides. While we strive to ensure a smooth experience, we are not liable for issues arising directly from these third-party providers.
Travel Documentation
It is your responsibility to ensure that you have all necessary travel documents, including a valid passport, visa (if required), and identification. Bonjour will not be responsible for any inconvenience caused due to the absence of valid documents.
Health and Safety
- Travelers are advised to ensure they are physically fit for the tours they book.
- For trips to high-altitude regions like Kashmir or Leh-Ladakh, consult with your physician before traveling.
- Bonjour is not responsible for health issues that arise during or after the trip.
Intellectual Property
All content, including text, images, graphics, and logos displayed on the Bonjour website, is owned by Bonjour. Unauthorized copying, reproduction, or distribution is prohibited.
Privacy and Data Security
Your privacy is important to us. All personal data collected during bookings or inquiries is handled in accordance with our Privacy Policy. Your data will never be shared with third parties without your consent.
Liability Disclaimer
- Bonjour is not liable for delays, cancellations, or disruptions caused by natural disasters, political unrest, or unforeseen circumstances.
- Travelers are responsible for securing appropriate travel insurance to cover unexpected events.
Third-Party Services
Bonjour collaborates with third-party service providers for accommodations, transportation, and activities. While we strive to select the best partners, we cannot guarantee their performance or be held responsible for any shortcomings.
Amendments to Terms
Bonjour reserves the right to amend these Terms of Service at any time. Changes will be posted on this page, and it is the user’s responsibility to review them regularly.
Termination of Service
Bonjour may terminate or suspend access to the website or services without prior notice if there is a breach of these terms.
Contact Us
For any questions or concerns, you can reach us at:
- Email: info@bonjour.com
- Phone: +91 9906832401